Legal

Privacy Policy

Last updated: 30 May 2026

This Privacy Policy explains how Belfast Allergy Clinic ("we", "us", "our") collects, uses, and protects your personal information when you use our website or contact us about our services. We are committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Belfast Allergy Clinic is a private paediatric allergy clinic based at Kingsbridge Private Hospital, Belfast, Northern Ireland. We are part of Belfast Children's Clinic.

Data Controller: Dr Mugilan Anandarajan, Belfast Allergy Clinic, Kingsbridge Private Hospital, 811–815 Lisburn Road, Belfast BT9 7GX.

If you have any questions about how we handle your data, please contact us at the address above.

2. What Personal Data We Collect

We may collect the following categories of personal data:

  • Contact information: name, email address, telephone number, postal address
  • Child's information: name, date of birth, medical condition or symptoms (where provided by a parent or guardian)
  • Appointment details: preferred dates, appointment type, health insurance provider
  • Communications: messages sent via our contact form or by email
  • Technical data: IP address, browser type, pages visited (via analytics, if enabled)

We do not collect sensitive medical records through this website. Detailed clinical information is handled separately through Kingsbridge Private Hospital's systems.

3. How We Use Your Data

We use your personal data for the following purposes:

  • To respond to enquiries and appointment requests
  • To confirm and manage appointments
  • To send you information you have requested (e.g. newsletter sign-up)
  • To improve our website and services
  • To comply with our legal and regulatory obligations

4. Legal Basis for Processing

We process your personal data on the following legal bases under UK GDPR:

  • Legitimate interests: responding to enquiries and managing appointment requests
  • Consent: newsletter sign-up and marketing communications (you may withdraw consent at any time)
  • Legal obligation: where we are required to process data to comply with the law
  • Vital interests: in emergency medical situations involving a child's safety

5. How We Share Your Data

We do not sell, rent, or trade your personal data. We may share your information with:

  • Kingsbridge Private Hospital — to facilitate appointment bookings and clinical care
  • Ulster Independent Clinic — where appointments are booked at that location
  • Health insurance providers — where you have provided insurer details and authorised us to liaise with them
  • IT and website service providers — who process data on our behalf under strict data processing agreements
  • Regulatory bodies — where required by law (e.g. the General Medical Council, PSNI, or HMRC)

6. Data Retention

We retain personal data only for as long as necessary for the purposes set out in this policy, or as required by law. In general:

  • Enquiry and contact form data: up to 12 months
  • Appointment request data: up to 7 years (in line with medical records guidance)
  • Newsletter subscription data: until you unsubscribe

7. Cookies

Our website may use cookies to improve your browsing experience. Cookies are small text files stored on your device. We use:

  • Essential cookies: required for the website to function correctly
  • Analytics cookies: to understand how visitors use our site (only with your consent)

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

8. Google reCAPTCHA

Our contact form is protected by Google reCAPTCHA to prevent spam. reCAPTCHA collects hardware and software information (such as device and application data) and sends it to Google. This information is used to provide, maintain, and improve the reCAPTCHA service and for general security purposes. It is not used for personalised advertising by Google.

Use of reCAPTCHA is subject to Google's Privacy Policy and Terms of Service.

9. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

  • Right of access: request a copy of the data we hold about you
  • Right to rectification: ask us to correct inaccurate data
  • Right to erasure: ask us to delete your data in certain circumstances
  • Right to restrict processing: ask us to limit how we use your data
  • Right to data portability: receive your data in a structured, machine-readable format
  • Right to object: object to processing based on legitimate interests or for direct marketing
  • Right to withdraw consent: where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact us in writing at the address in Section 1.

10. Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

We would, however, appreciate the opportunity to address your concerns before you contact the ICO. Please get in touch with us first.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last revised. We encourage you to review this policy periodically.

Questions? Contact us at Belfast Allergy Clinic, Kingsbridge Private Hospital, 811–815 Lisburn Road, Belfast BT9 7GX, or call 028 9066 7878.